Automotive Service Writer - Texarkana

Stonebriar Chevrolet; Texarkana (TX); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Employee discount on services

No charge labor

Flexible PTO

NEXT DAY PAY

Job summary

Stonebriar Auto Services in Texarkana, TX, is hiring Service Writers for full-time and part-time roles to help guests identify the diagnostic and maintenance needs for their vehicles. You will advise on services, coordinate with technicians, and ensure a safe, friendly customer experience.

A valid driver's license is required. We offer competitive wages with a bonus opportunity, generous discounts on Jiffy Lube Multicare services at cost, no-charge labor, and benefits including health, dental,

Qualifications

• Confers with guests to determine needed diagnostic and maintenance services.
• Must hold a current and valid driver's license.
• Automotive service experience preferred but not required.

Responsibilities

• Advise guests on required services and estimates.
• Coordinate with technicians to schedule work.
• Ensure safe, efficient and guest-friendly service environment.
• Maintain accurate service records.

Skills

Customer service

Guest communication

Sales orientation

Team collaboration

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!