Automotive Service Writer - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Rockford (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Flexible paid-time-off

Next Day Pay

Employee discount on services

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC operates Jiffy Lube Multicare locations and is hiring Service Writers. The role involves consulting with guests to determine the most appropriate diagnostic and mechanical services, while maintaining safety and efficiency, and delivering excellent guest service in a lively team setting.

Applicants should have strong selling abilities and an outgoing demeanor, plus a valid driver’s license. Automotive service experience is a plus but not required.

Qualifications

• Strong selling skills and an outgoing personality.
• Able to confer with guests to determine needed services.
• Valid driver's license required.
• Automotive service experience is preferred but not required.

Responsibilities

• Confers with guests to determine and suggest diagnostic and mechanical services.
• Ensures work is performed in a safe and efficient manner.
• Delivers outstanding guest service and contributes to a energetic and fun working environment.

Skills

Selling skills

Outgoing personality

Guest service focus

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will have strong selling skills, an outgoing personality, and be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of personal credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!