Automotive Service Writer Columbus, OH

Kaizen Lab Inc.; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training & competitive pay

Dental, vision, life & disability insurance

Paid time off after a year of service

Job summary

Kaizen Lab Inc. is seeking an Automotive Service Writer to join our team in Columbus, Ohio. You will advise customers on vehicle care and maintenance, acting as a liaison between technicians and customers while managing service calls and appointments.

We offer competitive pay, training, and benefits including dental, vision, and paid time off. The ideal candidate is customer-focused, organized, and thrives in a fast-paced environment.

Responsibilities

• Advising customers on vehicle care and maintenance.
• Liaising between the technician and customers.
• Answering service calls and confirming appointments.
• Building long-term positive relationships with customers.

Skills

Outstanding customer service skills

Highly organized

Ability to thrive in a fast-paced work environment

Team-oriented and self-motivated

Job description

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team!

Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time.

We are now hiring for all of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!

Responsibilities

• Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer’s specifications
• Acting as a liaison between the technician and customers
• Answer service calls, set and confirm appointments
• Establish long-term positive relationships with customers

Qualifications

• You have outstanding customer service skills
• You are extremely organized
• You thrive in a fast paced work environment
• You're team oriented and self-motivated

Benefits

• Training & competitive pay
• Dental, vision, life & disability insurance
• Paid time off after a year of service