Automotive Service Advisor – Training & Growth

Kaizen Lab Inc.; Columbus (OH); On-site; Full time

Job description

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team!

Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time.

We are now hiring for all of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!

Responsibilities

• Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer’s specifications
• Acting as a liaison between the technician and customers
• Answer service calls, set and confirm appointments
• Establish long-term positive relationships with customers

Qualifications

• You have outstanding customer service skills
• You are extremely organized
• You thrive in a fast paced work environment
• You're team oriented and self-motivated

Benefits

• Training & competitive pay
• Dental, vision, life & disability insurance
• Paid time off after a year of service