Automotive Service Writer

GRDF; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Constellis is seeking a Service Writer to greet customers, open and manage service work orders, and provide administrative support for the county fleet operations. The role involves writing estimates, updating maintenance records, and coordinating with technicians across multiple locations.

Expect routine office duties and occasional driving tasks, with safety requirements and regular hours, Monday to Friday.

Qualifications

• Proficiency with MS Office Suite.
• Effective oral and written communication skills at all levels of the organization.
• Must possess a valid Driver's License.

Responsibilities

• Greets customers, opens work orders, and provides general administrative support.
• Open and close work orders and dispatch for county vehicle fleet.
• Input/update vehicles’ maintenance information and assist with breakdown services.

Skills

MS Office Suite

Communication skills

Driver's License

Job description

The Service Writer: greets customers, open work orders, and will be responsible for performing various administrative services, and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles.

PAY TRANSPARANCY/COMPENSATION

$22.00 - $24.00/hour

RESPONSIBILITIES

• Writes customers service order upon arriving at service lane at any of the five locations
• Open and close work orders and dispatches for all County vehicle fleet
• Write estimates, open work order lines, and file documents
• Input / update vehicles’ maintenance information into M5 program
• Assign work to automotive technicians and services technicians
• Manages fleet and assist with all county vehicles
• Answer phones and route accordingly
• Giving approval, keying repairs, and processing invoices for payment
• Park, Jump-start, pick up and deliver County vehicles as needed to any vendor or County facility.
• Maintain daily vehicles accountability, parked location, lane, and vehicle status
• Picking up and delivering vehicles to County and any vendors as required
• Maintains personal and office clean: sweep, mop and take out trash
• Assist with breakdown services, repairs, and accidents to the most effective repair location
• Ability to professionally interact with customers, colleagues, and to foster positive business relationships
• Work is typically based in a busy office environment and subject to frequent interruptions.Must be willing to wear Personal Protective Equipment as required by established Company Safety Standards. Monday-Friday, alternating hours between 6:00 am to4:00 pm,some weekend hours may also be required.
• Other duties as assigned

QUALIFICATIONS

• Previous experience in the automotive service industry preferred
• Must complete county required Live Scan
• Must possess a valid Driver's License
• Proficiency with MS Office Suite
• Effective oral and written communication skills at all levels of the organization
• Strong organizational skills with the ability to manage time and multiple priorities to completion
• Problem solving skills with an analytical thought process
• Ability to adapt to a rapidly changing environment
• Must be able to lift, lower, carry, push or move objects up to 50 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools. Additional details related to physical requirements may be outlined in the Company's Performance Work Statement or Contract with the client.

Company Info

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training, and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners. Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality, and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis' forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

EEOC Statement

Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.

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Resumes and applications are accepted only through the careers site. Recruiters contact selected candidates directly. Application updates are available in your candidate account. Due to volume, we cannot provide status by email.

Equal Opportunity Employer – Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability, you can request an accommodation upon hire by Constellis or one of our companies.

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