Automotive Service Writer

Dave-Wright-Nissan-Subaru; Hiawatha (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

Paid holidays

401k profit sharing

Job summary

Dave Wright Nissan Subaru in Iowa is seeking an Automotive Service Writer to be the liaison between customers and technicians for vehicle repairs. You will greet customers, schedule appointments, and manage repair paperwork.

You will keep customers updated on repair progress, relay information to technicians, and collaborate with guests, management, and other departments to solve problems. We offer a strong team, comprehensive benefits, and opportunities for growth.

Qualifications

• Excellent listening and communication skills.
• Strong organizational abilities.
• Proven problem-solving skills.
• Dependable with a can-do attitude.
• Growth-minded and team-oriented.

Responsibilities

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up on detail oriented tasks
• Communicate with guests, management, and other departments to solve problems

Skills

Excellent listening and communication

Organizational skills

Dynamic problem solving

Dependable

Growth mindset

Valid driver’s license

Job description

2026 TIME DEALER OF THE YEAR AWARD WINNER!

VOTED 'BEST DEALERSHIP TO WORK FOR' 12 TIMES!

GROWING AT A RAPID RATE!
WE PROMOTE FROM WITHIN!

Dave Wright Nissan Subaru Core Values:

1. We Solve It
2. We Are All One Team
3. We Do What We Say
4. We Grow Or We Die
5. We Commit And Never Quit

Automotive Service Writer Job Description:

• Be the interface between the customer and the technician for vehicle repairs
• Greet customers
• Schedule appointments
• Complete all necessary paperwork in regards to automotive repairs
• Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle
• Relay all pertinent information to the technician for completion of the work
• Follow up on detail oriented tasks
• Communicate with guests, management, and other departments to solve problems

Automotive Service Writer Qualifications:

• Comfortable using a tablet device
• Dependable
• Passion to help people
• Growth minded
• Organizational skills
• Excellent listening and communication skills
• Dynamic problem-solving abilities
• Ability to meet and exceed performance goals
• Valid driver's license

Automotive Service Writer Benefits:

• Excellent compensation structure
• Health, dental, vision, and life insurance
• Paid holidays, paid vacation, paid sick days
• 401k profit sharing

Additional Perks:

• Significant training program
• Company Christmas Party
• Company Golf Outing
• Celebrate 3 National Holidays per month
• Meaningful opportunity for community involvement