Automotive Service Technician – Master – Atando Ave. 2nd Shift

City of Charlotte; Charlotte (NC); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Uniforms provided

Boot and safety glass reimbursement $-

Annual tool reimbursement $1,200

2.5% shift differential for 2nd shift

12 paid holidays

Job summary

City of Charlotte is seeking a Master Automotive Technician to lead advanced diagnosis and repair on its municipal fleet. The role focuses on supervising skilled technicians, diagnosing complex powertrains, and ensuring high-quality service for city operations.

You will mentor peers, work with modern diagnostic tools, and support essential services for Charlotte and Mecklenburg County; ASE Master certification is required or obtainable within 12 months.

Qualifications

• Five (5) years of relevant work experience; or a High School diploma/GED with three (3) years of relevant work experience; or an equivalent combination of education and relevant experience.
• Must have ASE Automobile & Light Truck Master certification (A1 – A8) or the ability to obtain certification within 12 months of hire.
• Knowledge of diagnostic tools, safety procedures, and repair best practices.

Responsibilities

• Performs advanced diagnosis & repair of complex electronically controlled gasoline, diesel, hybrid, and electric powertrains and electrical systems.
• Mentors junior technicians and shares expertise to raise team standards.
• Interprets manuals and diagnostics to complete work orders and ensures quality workmanship.
• Performs preventive maintenance and adheres to Fleet Management and NCDOT standards.

Job description

Department: General Services Department Salary: $26.95 - $38.73 Commensurate with Experience

Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions

SUMMARY

Are you a seasoned technician looking to make a bigger impact? Join our team as a Master-Level Technician, where your advanced skills will help power a fleet that supports essential city operations—and your leadership will help shape the next generation of technicians. Join the award-winning Fleet Management Division of the City of Charlotte as a Master Automotive Technician and become part of a team that keeps one of the region’s most advanced municipal fleets running strong. You’ll work alongside a dedicated group of ASE-certified Light Vehicle Technicians, supporting essential services for both the City of Charlotte and Mecklenburg County. In this expert-level role, you’ll be responsible for the daily evaluation, inspection, diagnosis, and repair of a wide range of light duty and public safety vehicles, specialized municipal equipment, and more. You’ll take the lead on:

• Diagnosing and repairing complex electronically controlled gasoline engines
• Troubleshooting advanced electrical, emergency lighting, and modern automotive control systems.
• Servicing specialty municipal equipment with precision and care
• Mentoring and guiding junior technicians, sharing your expertise to foster growth and ensure high standards across the team

This is more than a technical role—it’s a leadership opportunity for someone who thrives on solving complex challenges and enjoys helping others succeed. Be part of a team that values your mastery and your ability to make a lasting impact.

We equip our technicians for success with:

• Modern garages featuring automotive lifts and state-of-the-art diagnostic tools
• Access to OEM factory software, tooling, and training
• Uniforms provided
• $250 boot and prescription safety glass reimbursement annually
• A diverse fleet of over 7,000 assets, offering variety and challenge
• Career growth opportunities, including ASE training incentives and tuition reimbursement
• An annual tool reimbursement of $1200
• 2.5% shift differential for 2nd shift positions
• 12 paid holidays

If you're a skilled automotive technician looking to take your career to the next level in a supportive, high-performance environment—we want to hear from you.

Major Duties and Responsibilities

Performs advanced diagnosis & repair of complex electronically controlled gasoline, automotive diesel, hybrid, electric powertrains, and modern electrical systems that may necessitate the use of computer based diagnostic platforms. Performs preventative maintenance inspection and repair to comply with Fleet Management and NCDOT standards. Interprets manuals, electrical diagrams and diagnostic software to make needed repairs Provides customer service by working with peers and customers as needed. Demonstrates the ability and knowledge to identify specific parts, operating tools and equipment needed to provide service. Mentors’ other automotive technicians and ensure new technology and repair methods are understood by their team.

Knowledge, Skills & Abilities

Experience performing automotive service technician work on all types of light and medium duty vehicles. Works well without direct supervision. Knowledge of the methods, tools and materials used in maintaining & repairing automotive & related equipment. Knowledge of the occupational hazards & safety precautions of the trade. Ability to articulate repair process & procedures to fellow teammates. Analyse, evaluate & effectively write diagnosis, recommendations, and work performed to complete work orders. Follow oral & written instructions. Ability to operate as part of a team. Ability to lift up to 75 pounds of equipment and/or tools. Possess or obtain the following licencures within six months (180) days of hire: NC Inspection license AC Recovery & Recycling License (EPA609) May be required to periodically work overtime, alternate shifts, holidays, and weekends. Must possess a valid North Carolina driver's license. Ability to pass background and motor vehicle license check.

Preferred Qualifications

Degree or certification from an accredited technical school, college or manufacturer training certification recognized by ASE . At least five years of experience diagnosing & repairing light and medium duty vehicles.

Minimum Qualifications

Five (5) years of relevant work experience; or a High School diploma/GED with three (3) years of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties. Must have ASE Automobile & Light Truck Master certification (A1 – A8) or the ability to obtain certification within 12 months of hire.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably.

Benefits

The City of Charlotte provides a comprehensive benefits package to eligible employees.

The City of Charlotte is a drug and alcohol-free workplace.

Our City, Our Mission

When you join the City of Charlotte, you become part of Team Charlotte — a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all. As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us. We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

Looking for an internship?

Explore opportunities on our Internship Career Site and take the first step toward your career with the City of Charlotte.