Automotive Service Technician — Growth, Training & Great Pay

Autohaus On Edens, Llc; Northbrook (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Autohaus On Edens, Llc in Northbrook, IL is seeking a Mercedes Benz Service Technician to provide diagnostic, maintenance and repair services across a range of vehicle makes and models. The role emphasizes customer service, quality workmanship and timely problem resolution.

Ideal candidates hold an ASE certification, a high school diploma or equivalent, and demonstrate a professional appearance with strong communication skills. On-site, full-time position with comprehensive benefits.

Qualifications

• Warranty and non-warranty inspections, diagnostics, maintenance and repairs across makes and models.
• Proven track record of meeting or exceeding goals.
• Outstanding communication skills.
• Professional appearance and work ethic.
• High energy and positive attitude.
• Superior customer service skills.
• Ability to read and comprehend instructions.
• Good judgement and decision making.
• Valid state driver’s license with a clean record.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools.
• Ensure courtesy toward all customers.
• Act as a secondary customer greeter in the Service Drive area.
• Keep up to date with technical publications and service communications.
• Deliver safe and high-quality vehicle service on first pass.
• Address original concerns before pursuing additional sales.
• Inspect vehicles for additional sales opportunities and manufacturer recommendations.
• Ensure vehicles are returned clean or cleaner than when arrived.
• Participate in factory or in-house training programs.
• Complete paperwork accurately and attach forms to RO copy.
• Perform other duties as assigned by Service Manager, ASM or Group Leader.
• Always arrive on time, ready to work, in a clean uniform.

Skills

Warranty inspections

Diagnostics

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Job description

Autohaus On Edens, Llc in Northbrook, IL is seeking a Mercedes Benz Service Technician to provide diagnostic, maintenance and repair services across a range of vehicle makes and models. The role emphasizes customer service, quality workmanship and timely problem resolution.

Ideal candidates hold an ASE certification, a high school diploma or equivalent, and demonstrate a professional appearance with strong communication skills. On-site, full-time position with comprehensive benefits.