Mercedes-Benz Technician - Growth, Training & Benefits

Autohaus On Edens, Llc; Northbrook (IL); On-site; USD 65,000 - 150,000; Full time

Benefits offered by this job

Free health insurance

Paid vacation and paid holidays

401k and more

Professional work environment

Job summary

Autohaus on Edens in Northbrook, IL seeks an Automotive Service Technician to diagnose and repair vehicles, ensuring quality service and customer satisfaction. You will follow shop procedures, maintain a professional appearance, and contribute to a positive customer experience through teamwork.

The role emphasizes thorough inspections, accurate troubleshooting, and timely communication, with opportunities for growth through training and mentorship in a family-owned, high-volume shop environment.

Qualifications

• Excellent communication and customer service skills required.
• Strong problem solving and diagnostic abilities.
• Professional appearance and reliable work ethic are essential.

Responsibilities

• Troubleshoot customer concerns using current technical and administrative tools.
• Demonstrate courtesy to all customers and assist as a Service Drive greeter.
• Stay updated with technical publications and Service Comm operations.
• Deliver safe, reliable vehicle service on the first attempt.
• Inspect vehicles to identify maintenance needs per local and factory recommendations.
• Complete paperwork thoroughly and attach forms to repair orders.

Skills

Customer service

Communication

Problem solving

Professional appearance

Education

High school diploma or equivalent

ASE certification or equivalent

Technical or trade school degree preferred

Job description

Autohaus on Edens in Northbrook, IL seeks an Automotive Service Technician to diagnose and repair vehicles, ensuring quality service and customer satisfaction. You will follow shop procedures, maintain a professional appearance, and contribute to a positive customer experience through teamwork.

The role emphasizes thorough inspections, accurate troubleshooting, and timely communication, with opportunities for growth through training and mentorship in a family-owned, high-volume shop environment.