Automotive Service Technician — Growth, Training & Benefits

Bisbee Honda of Danville; Danville (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Bisbee Honda of Danville is seeking an Automotive Service Technician to deliver quality service and customer satisfaction.

You will troubleshoot customer concerns, maintain a professional appearance, and participate in ongoing training and shop processes to ensure safe, reliable vehicle service. The role demands accuracy in paperwork and proactive inspection for service opportunities.

Qualifications

• High school diploma or equivalent required.
• ASE certification required.
• Technical or trade school degree preferred.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Job description

Bisbee Honda of Danville is seeking an Automotive Service Technician to deliver quality service and customer satisfaction.

You will troubleshoot customer concerns, maintain a professional appearance, and participate in ongoing training and shop processes to ensure safe, reliable vehicle service. The role demands accuracy in paperwork and proactive inspection for service opportunities.