Automotive Service Technician

LaFontaine CDJR Walled Lake; Wolverine Lake (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

401(k) and Employer Match

Paid Time Off

Job summary

LaFontaine CDJR Walled Lake in Wolverine Lake is seeking technicians interested in a tiered pay plan and longevity bonus program, alongside additional benefits.

Responsibilities include performing vehicle repairs, diagnosing issues, and ensuring customer satisfaction. Preferred candidates shall have excellent communication skills and Michigan Mechanic Certification.

Join us to enjoy competitive compensation, a comprehensive benefits package, and opportunities for professional growth.

Qualifications

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Ability to meet company's production and quality standards.

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy.
• Diagnose cause of any malfunction and perform repair.
• Communicate with the Parts Department to obtain needed parts.

Skills

Customer satisfaction

Communication skills

Teamwork

Education

Michigan Mechanic Certification

Job description

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program,and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices!

Position

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.

Benefits

• Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
• Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
• Technician Longevity Bonus Program
• Monthly Technician Hours Turned Contest
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills, Qualifications, and Expectations

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

Education and Experience

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.
• Michigan Mechanic Certification.

Essential Duties & Responsibilities

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road‑test vehicles to ensure the repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

LaFontaine Automotive Group is an equal opportunity employer.