Automotive Experienced Service Technician

LaFontaine Automotive Group; Grand Blanc, Flint (MI, MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Technician Longevity Bonus Program

Employee Discounts on Sales and Service

401(k) and Employer Match

Paid Time Off

Job summary

LaFontaine Automotive Group is seeking an Automotive Service Technician to join their team in Grand Blanc, Michigan. The role involves performing vehicle repair and maintenance under dealership standards, with a focus on customer satisfaction.

This position offers a tiered pay plan, longevity bonuses, and training opportunities, ensuring a competitive compensation package and a supportive work environment.

Qualifications

• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
• Professional appearance is essential.
• Ability to meet company's production and quality standards.

Responsibilities

• Receive repair orders and perform repairs as authorized.
• Diagnose malfunctions and communicate with parts department.
• Document work performed and quality check repairs.

Skills

Ford / Lincoln Experience

Excellent communication skills

Customer satisfaction orientation

Ability to follow directions

Team interaction

Education

High School Diploma or GED

Michigan Mechanic Certification

Job description

AUTOMOTIVE SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On‐the‐Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.

THE PERKS

• Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
• Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
• Technician Longevity Bonus Program
• Monthly Technician Hours Turned Contest
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flex Spending Account, Life/AD&D, Short‑Term and Long‑Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

SKILLS, QUALIFICATIONS

• Ford / Lincoln Experience
• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non‑disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

EDUCATION AND EXPERIENCE

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.
• High School Diploma or GED.
• Michigan Mechanic Certification

ESSENTIAL DUTIES & RESPONSIBILITIES

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose the cause of any malfunction and perform repair as authorized.
• Communicate with the Parts Department to obtain the needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road‑test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state, and local regulations, governing service repair work.

PHYSICAL REQUIREMENTS

• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee is occasionally required to walk, sit, and talk or hear.
• The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

LaFontaine Automotive Group is an equal opportunity employer.