Service Technician

LaFontaine Automotive Group; Grand Rapids (MI); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Tiered Pay

Longevity Bonus

Medical/Dental/Vision

Employer-Paid Life/AD&D

Employee Assistance Program

401(k) with match

Holiday Savings Program

Employee Discounts

Paid time off

Referral Program

Job summary

LaFontaine Automotive Group in Grand Rapids, MI is seeking skilled technicians—from Apprentices to Master Techs—to diagnose, repair, and maintain customer vehicles to factory standards while growing your career.

Join Michigan's highest-paying dealerships with a tiered pay plan and extensive benefits. Bring strong diagnostic skills, attention to detail, and a commitment to quality and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Michigan Mechanic Certification required.
• ASE certification(s) preferred; compensation tiered by certifications and flagged hours.
• Valid driver’s license with a satisfactory MVR.
• Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally.
• Strong diagnostic skills, attention to detail, and commitment to quality and customer satisfaction.

Responsibilities

• Receive repair orders and perform diagnostics and repairs efficiently and accurately in accordance with factory and dealership standards.
• Road-test vehicles before and after repairs to verify that the customer’s concern has been fully resolved.
• Notify the service advisor immediately when additional work is identified, work is unnecessary, or timelines are at risk.
• Coordinate with the Parts Department to obtain required components and properly tag and retain warranty parts.
• Document all work performed clearly and accurately on every repair order.
• Attend factory training and review Technical Service Bulletins (TSBs) to stay current in the field.
• Ensure customer vehicles are kept clean and maintain a safe, organized work area at all times.

Skills

Strong diagnostic skills

Attention to detail

Commitment to quality and customer sat

Education

High School Diploma or GED

Michigan Mechanic Certification

ASE certifications preferred

Job description

At LaFontaine, we don't just sell cars — we build careers and strengthen communities. Founded in 1980, LaFontaine Automotive Group is one of Michigan's most recognized family-owned dealership groups, with 54 franchises, 34 locations, and nearly 2,500 employees across 20+ brands. We promote from within, invest in our communities, and live by a simple promise: treat every customer and every team member like family.

We’re seeking skilled technicians — from Apprentices to Master Techs — to join one of Michigan’s highest-paying dealerships. You’ll diagnose, repair, and maintain customer vehicles to factory standards while growing your career.

Benefits

• Tiered Pay Plan — pay rate increases based on flagged hours and certifications
• Technician Longevity Bonus Program and Monthly Hours Turned Contest
• Comprehensive benefits package: Medical, Dental, Vision, Employer-Paid Life/AD&D, and Employee Assistance Program (EAP)
• Voluntary benefits: FSA, Short- and Long-Term Disability, Critical Illness, Accident Insurance, and Legal & Identity Theft Protection
• 401(k) with employer match and Holiday Savings Program with employer match
• Employee discounts on vehicle purchases and service
• Paid time off and holiday pay
• Employee referral program

Responsibilities

• Receive repair orders and perform diagnostics and repairs efficiently and accurately in accordance with factory and dealership standards
• Road-test vehicles before and after repairs to verify that the customer’s concern has been fully resolved
• Notify the service advisor immediately when additional work is identified, work is unnecessary, or timelines are at risk
• Coordinate with the Parts Department to obtain required components and properly tag and retain warranty parts
• Document all work performed clearly and accurately on every repair order
• Attend factory training and review Technical Service Bulletins (TSBs) to stay current in the field
• Ensure customer vehicles are kept clean and maintain a safe, organized work area at all times

Requirements

• High School Diploma or GED required
• Michigan Mechanic Certification required
• ASE certification(s) preferred; compensation is tiered based on certifications and flagged hours
• Valid driver’s license with a satisfactory Motor Vehicle Report (MVR)
• Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally
• Strong diagnostic skills, attention to detail, and commitment to quality and customer satisfaction

Additional Duties

This job description is not intended to be all-inclusive and may be updated or modified at any time at the company's discretion to align with business needs.The employee may be required to perform other related duties as assigned and/or reasonably expected to meet the ongoing needs of the business.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.