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Essential Duties And Responsibilities
- Installation, servicing, troubleshooting, and removal of all alcohol monitoring devices
- Fulfill daily operational duties of assigned facility which include:
- Operate a clean, organized, and hazard-free work environment
- Conduct training sessions covering use of products to customers
- Maintain a positive and caring atmosphere for customers and employees
- Consistently perform monthly inventory audits
- Assist other shops in surrounding area when applicable
- Manage daily hours, ensuring 40 hours or less weekly
- Correspond with management and/or lead technicians when challenges are presented
- Maintain the integrity, confidentiality, and security of client information
- Adhere to all state and federal rules, regulations, and statutes
- Perform any other duties as assigned
Minimum Qualifications
- High School Diploma or equivalent
- 1 year experience with 12V systems
- 1 year experience in a customer service role
- Basic computer skills
- Strong written and verbal communication skills
- Attention to detail
Physical Demands
- Must be able to sit, kneel, and stand regularly while installing alcohol monitoring devices into tight spaces
- Frequently walk, reach, or crawl; occasionally lift and/or move up to 50 pounds
- Specific vision abilities required include close and distance vision
- Reasonable accommodations may be made for individuals with disabilities
Work Environment
- Moderate noise level; overtime may be required occasionally
- Flexible to handle interruptions and modify plans as necessary
- Follow all safety protocols and instructions
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Public Safety