Remote Service Technician- Manassas, VA

Restaurant Technologies; Manassas (VA); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in cooking oil management services is seeking a Remote Service Technician to enhance their innovative team. In this role, you will be responsible for installing and servicing advanced equipment, ensuring customer satisfaction through high-quality service and maintenance. The ideal candidate will possess strong mechanical skills and a commitment to following safety protocols. This opportunity offers a dynamic work environment where your contributions directly impact service excellence in the food service industry. If you are eager to take on a challenging yet rewarding role, we encourage you to apply.

Qualifications

• 1-3 years of equipment installation experience or strong mechanical aptitude.
• Must be at least 21 years of age with a valid driver's license.

Responsibilities

• Installation, service, and repair on Total Oil Management and AutoMist systems.
• Participate in 'on call' staff schedule rotation based on customer needs.

Skills

Mechanical Aptitude

Customer Service

Installation Experience

Job description

Service Technician

Restaurant Technologies, the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry, is currently seeking a Remote Service Technician to join our growing and innovative team. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry.

Position Description

As a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair and routine maintenance.

Key Responsibilities

• Installation, service and repair on Total Oil Management and AutoMist systems and equipment


• Maintain proper paperwork standards and inventory (proper parts and supply levels in company service vehicles)


• Follow proper HACCP guidelines and employee safety policies


• Utilize Restaurant Technologies phone protocols and follow customer service training standards


• Visit and/or call customers to ensure that Restaurant Technologies' performance is up to standards and the customer's expectations


• Participate in "on call" staff schedule rotation based on customer needs

Position Requirements

• Must be at least 21 years of age with a valid driver's license


• 1-3 years of equipment installation experience or strong mechanical aptitude


• A clean driving record, CDL preferred but not required


• Ability to work variety of day, weekend and/or overnight shift (specific schedule will be discussed upon interview)


• No major violations within the past 5 years (including but not limited to):
  
  
  
  • DUI
  
  
  • Driving while suspended/revoked
  
  
  • Excessive Speed
  
  
  • Reckless/Careless Driving
  
  
  • Distracted Driving
  
  
  • Improper Lane Change