Automotive Service Shop Lead — Tech Team Supervisor

Gerry Lane Buick; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

401K with company match

Health/Dental/Vision Insurance

Bonus incentives

Great culture

Promote from within

Job summary

Gerry Lane Buick in Baton Rouge, LA is seeking an Automotive Shop Foreman to lead our service team. You will oversee technicians, schedule work orders, and ensure high quality repairs.

This role requires strong leadership, diagnostic skills, safety know-how, and excellent communication with technicians and service advisors. You will also manage inventory, training, and customer interactions to drive service excellence.

Qualifications

• High school diploma or equivalent (automotive technical training or certification is a plus).
• Several years of experience as an automotive technician or mechanic.
• Strong technical knowledge of automotive systems and repair procedures.
• Excellent leadership and communication skills.
• Proficiency in computer software and diagnostic equipment.
• Knowledge of safety regulations and best practices.
• Ability to multitask, prioritize, and problem-solve effectively.

Responsibilities

• Provide leadership and guidance to automotive technicians and mechanics.
• Assign tasks and responsibilities to staff based on their skills and expertise.
• Monitor work progress and provide feedback for improvement.
• Ensure that all repair and maintenance work meets the shop's quality standards.
• Conduct inspections to verify completed work meets customer expectations.
• Schedule and prioritize work orders to optimize shop productivity.
• Coordinate with service advisors to ensure efficient job flow and timely completion.
• Troubleshoot complex automotive issues and assist with diagnostics.
• Maintain accurate inventory records of automotive parts and supplies.
• Order necessary parts and materials to ensure smooth operations.
• Enforce safety protocols and guidelines to ensure a safe working environment.
• Conduct safety meetings and training for shop staff.
• Address and correct safety violations promptly.
• Oversee the maintenance and repair of shop equipment and tools.
• Schedule regular inspections and servicing of shop machinery.
• Ensure equipment is in good working condition.
• Interact with customers to explain repair recommendations and address concerns when needed.
• Promote excellent customer service within the shop.
• Maintain accurate records of work orders, timecards, and job completion.
• Generate reports on shop performance and efficiency.

Skills

Leadership

Communication

Diagnostics

Technical knowledge

Multitasking

Software proficiency

Safety regulations

Education

High school diploma

Automotive training/certification

Tools

Diagnostic equipment

Computer software

Job description

Gerry Lane Buick in Baton Rouge, LA is seeking an Automotive Shop Foreman to lead our service team. You will oversee technicians, schedule work orders, and ensure high quality repairs.

This role requires strong leadership, diagnostic skills, safety know-how, and excellent communication with technicians and service advisors. You will also manage inventory, training, and customer interactions to drive service excellence.