Automotive Service Scheduler & Client Care Specialist

HASELWOOD AUTO GROUP

Bremerton (WA)

On-site

USD 51,577,000 - 68,770,000

Full time

14 days+
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Benefits offered by this job

Weekly pay
401K match
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Paid Vacation
Sick Leave
Wellness Program
Referral Program
Vehicle Purchase Program

Job summary

HASELWOOD AUTO GROUP is seeking a Service Appointment Coordinator in Bremerton to schedule service appointments and ensure a top-tier client experience. You will answer calls, coordinate with Service Advisors, and document details to support smooth operations.

The role emphasizes strong communication, basic MS Office skills, and a commitment to dealership policies. Growth opportunities and a competitive benefits package are highlighted.

Qualifications

  • High School graduation or equivalent.
  • One year of retail sales, clerical or related experience.
  • Intermediate computer experience with MS Office.
  • Excellent written and verbal communication skills.

Responsibilities

  • Promptly answer inbound calls to schedule service appointments and deliver an exceptional client experience.
  • Coordinate with Service Advisors and Shop Leads on work availability and scheduling.
  • Follow the Service Client Care policies and document appointment details.
  • Assist with recalls, specials, and internal knowledge resources as needed.

Skills

Customer service
Communication skills
MS Office experience
Phone etiquette

Education

High School Diploma

Job description

HASELWOOD AUTO GROUP is seeking a Service Appointment Coordinator in Bremerton to schedule service appointments and ensure a top-tier client experience. You will answer calls, coordinate with Service Advisors, and document details to support smooth operations.

The role emphasizes strong communication, basic MS Office skills, and a commitment to dealership policies. Growth opportunities and a competitive benefits package are highlighted.

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