Automotive Service & Sales Advisor – Grow Your Career

Big Brand Tire & Service; Downey (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Hourly rate + commission

Paid vacation

Insurance (medical/dental/vision)

401(k) with company match

Employee discounts

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service in Downey, CA is seeking a results-driven Service Advisor to greet guests, translate mechanical needs into clear recommendations, and drive lifetime customer relationships.

You will sell tires, wheels, repairs, warranties, and services, perform visual inspections, and partner with technicians to keep showroom and shop flow smooth. Flexible weekends welcome; comprehensive benefits and growth opportunities await.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends, to serve customers when they need us most.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Job description

Big Brand Tire & Service in Downey, CA is seeking a results-driven Service Advisor to greet guests, translate mechanical needs into clear recommendations, and drive lifetime customer relationships.

You will sell tires, wheels, repairs, warranties, and services, perform visual inspections, and partner with technicians to keep showroom and shop flow smooth. Flexible weekends welcome; comprehensive benefits and growth opportunities await.