Automotive Service Advisor & Customer Experience

Hurricane Tire; Pittsburg (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Paid Training and ASE certifications

Job summary

Big Brand Tire & Service is seeking a customer-focused Service Sales Associate in California. You will greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services.

You’ll perform visual inspections, document findings, and build lasting relationships that turn first-time guests into lifelong customers. Join a team that maintains showroom standards and supports smooth, safe operations, with opportunities for growth.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Flexible availability, including weekends, to serve customers.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician and translate mechanical needs into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Service sales

Customer communication

Teamwork

Problem solving

Willingness to learn/lead

Valid driver’s license

Job description

Big Brand Tire & Service is seeking a customer-focused Service Sales Associate in California. You will greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services.

You’ll perform visual inspections, document findings, and build lasting relationships that turn first-time guests into lifelong customers. Join a team that maintains showroom standards and supports smooth, safe operations, with opportunities for growth.