Auto Service Advisor - Grow, Sell & Lead

Hurricane Tire; Downey (CA); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

401(K) with company match

Flexible Paid Time Off

Discounts on Products and Services

Paid Training and ASE Certifications

Descripción de la vacante

Big Brand Tire & Service in Downey, CA is seeking an energetic Customer Service & Sales Associate to greet guests, translate vehicle needs into clear recommendations, and confidently upsell tires, wheels, repairs, warranties and services.

You will perform visual inspections, document findings, and build lasting relationships that turn first-time guests into lifelong customers while helping maintain showroom and inventory standards in a fast-paced shop environment.

Formación

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Flexible availability, including weekends, to serve customers when they need us most

Responsabilidades

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Conocimientos

Customer service

Sales

Communication

Teamwork

Problem solving

Herramientas

POS System

Descripción del empleo

Big Brand Tire & Service in Downey, CA is seeking an energetic Customer Service & Sales Associate to greet guests, translate vehicle needs into clear recommendations, and confidently upsell tires, wheels, repairs, warranties and services.

You will perform visual inspections, document findings, and build lasting relationships that turn first-time guests into lifelong customers while helping maintain showroom and inventory standards in a fast-paced shop environment.