Automotive Service & Sales Advisor: Elevate Customer Care

Vetted Solutions; Gilbert (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Vetted Solutions in Gilbert, AZ seeks a Sales and Service Advisor to greet customers, document concerns, inspect vehicles, and recommend services. You will clearly explain costs, timelines, and warranties while promoting products to meet customer needs and company standards.

The role emphasizes building trust through follow-up, tracking returns and warranties, and upholding processes and policies in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver's license.
• Ability to obtain State Inspector License if necessary.
• Experience as a Service Advisor is helpful but not required.
• Professional appearance and strong communication skills.
• Ability to work in a process-driven environment.

Responsibilities

• Greet customers professionally and document their concerns.
• Inspect vehicles and recommend services.
• Explain costs, service timelines, and warranties clearly.
• Promote sales and ensure customer satisfaction through follow-up.
• Track returns and warranties as part of duties.
• Follow company policies.

Skills

Communication skills

Professional appearance

Process-driven environment

Education

High school diploma or equivalent

Job description

Vetted Solutions in Gilbert, AZ seeks a Sales and Service Advisor to greet customers, document concerns, inspect vehicles, and recommend services. You will clearly explain costs, timelines, and warranties while promoting products to meet customer needs and company standards.

The role emphasizes building trust through follow-up, tracking returns and warranties, and upholding processes and policies in a fast-paced environment.