Automotive Service & Sales Advisor - El Paso

Martin-Tire-Company-2; El Paso (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) plan

Paid vacation

Paid holidays

Sundays off

Job summary

Martin Tire Company in El Paso, TX is seeking a friendly Sales and Service Advisor to greet customers, document needs, quote services, and promote automotive solutions. The role supports technicians, handles inquiries, and tracks orders while delivering excellent service.

This is a full-time on-site position with paid vacation/holidays and benefits; schedule includes Monday through Saturday, with Sundays off.

Qualifications

• Must be at least 18 years of age.
• Prior experience as a Service Advisor is helpful, but not required.
• Professional appearance and proven ability to work in a process driven environment.
• Possess a current and valid driver’s license.
• Ability to work Monday - Saturday.

Responsibilities

• Greet customers in a professional and courteous manner in person and on the phone using standardized techniques.
• Listen to and document customer concerns; inspect vehicle and refer to service history to identify needs.
• Recommend services and communicate additional recommendations from technicians clearly.
• Promote the sale of services, parts, and accessories with product knowledge.
• Provide accurate quotes with cost and time of completion; update on service status throughout the day.
• Cashing out with review of multi-point inspection and applicable warranties.

Skills

Customer service

Sales experience

Communication skills

Documentation

Professionalism

Job description

Martin Tire Company in El Paso, TX is seeking a friendly Sales and Service Advisor to greet customers, document needs, quote services, and promote automotive solutions. The role supports technicians, handles inquiries, and tracks orders while delivering excellent service.

This is a full-time on-site position with paid vacation/holidays and benefits; schedule includes Monday through Saturday, with Sundays off.