Automotive Service Advisor — Great Benefits & Growth

Sun Auto Tire & Service; El Paso (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Above average pay

Full-time scheduling

Closed on Sundays

Paid vacation

Paid holidays

Medical, Dental, Vision

401(k) plan

Job summary

Martin Tire in El Paso, TX is seeking a Sales and Service Advisor to promote all services and products while maintaining high store standards. You will greet customers, document needs, offer appropriate services, and provide accurate quotes with timelines.

Compensation ranges from $40K to $60K based on experience. The role is full-time with above-average pay, Sundays closed, paid vacation/holidays, and comprehensive benefits.

Qualifications

• Must be at least 18 years of age.
• Prior experience as a Service Advisor is helpful, but not required.
• Professional appearance and proven ability to work in a process driven environment.
• Possess a current and valid driver's license.
• Ability to work Monday - Saturday.

Responsibilities

• Greet customers promptly in person and on the telephone using standardized service techniques.
• Listen to and document customer concerns; inspect vehicle and reference service history to identify needs.
• Recommend services and communicate additional recommendations from the Technician to help customer decision making.
• Provide accurate quotes with cost and time for approved services; update customers on progress.
• Follow proper cash-out procedures and explain warranties.
• Perform post-repair follow-up calls to ensure customer satisfaction.
• Track new/warranty parts and returns for customers.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Time management

Job description

Martin Tire in El Paso, TX is seeking a Sales and Service Advisor to promote all services and products while maintaining high store standards. You will greet customers, document needs, offer appropriate services, and provide accurate quotes with timelines.

Compensation ranges from $40K to $60K based on experience. The role is full-time with above-average pay, Sundays closed, paid vacation/holidays, and comprehensive benefits.