Automotive Service & Sales Advisor

Delta World Tire; New Iberia (LA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with  +

Job summary

Delta World Tire in New Iberia, LA is seeking an Assistant Store Manager/Service Advisor to sell and promote all products and services offered by Delta World Tire, following store standards and expectations.

You will greet customers, document concerns, inspect vehicles, communicate recommendations, provide quotes, and keep customers updated on service progress while ensuring satisfaction and handling payments.

Qualifications

• Prior experience as a Service Advisor is helpful, but not required.
• Professional appearance and proven ability to work in a process driven environment.
• Possess valid driver’s license or obtain a valid driver’s license within 30 days of hire date.
• Ability to work a minimum of five days, including Saturday’s.

Responsibilities

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
• Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision.

Skills

Customer service

Sales ability

Communication

Job description

Delta World Tire in New Iberia, LA is seeking an Assistant Store Manager/Service Advisor to sell and promote all products and services offered by Delta World Tire, following store standards and expectations.

You will greet customers, document concerns, inspect vehicles, communicate recommendations, provide quotes, and keep customers updated on service progress while ensuring satisfaction and handling payments.