Automotive Service & Sales Advisor

Boyd's Tire & Service; New Albany (OH); Hybride; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 1:

Résumé du poste

Boyd’s Tire & Service in New Albany, OH is seeking a Sales and Service Advisor to greet customers, quote services, and promote automotive products. You will work with a team across Ohio locations to ensure customer satisfaction and drive service revenue.

The position offers a compensation range of $50,000–$80,000 per year, combining hourly pay with commission, plus comprehensive benefits and opportunities for advancement.

Qualifications

• Prior experience as a Service Advisor is helpful but not required.
• Professional appearance and ability to work in a process-driven environment.
• Have a valid Driver's License and pass an MVR screening.
• Must pass a criminal background check.
• Ability to work a minimum of five days, including Saturdays.

Responsabilités

• Promptly greet customers in a professional and courteous manner in person and on the phone.
• Listen to and document customer concerns; inspect vehicles and reference service history to identify needs.
• Recommend services and clearly communicate additional recommendations from the Automotive Technician.
• Promote sales of appropriate services, parts, and accessories with product knowledge.
• Provide accurate quotes with cost and completion time; give updates on service status.
• Follow proper cash-out procedures and review warranties and inspections with customers.
• Conduct post-repair follow-ups to ensure customer satisfaction.
• Track returns and warranty parts for individual customers.
• Other duties as assigned.

Description du poste

Boyd’s Tire & Service in New Albany, OH is seeking a Sales and Service Advisor to greet customers, quote services, and promote automotive products. You will work with a team across Ohio locations to ensure customer satisfaction and drive service revenue.

The position offers a compensation range of $50,000–$80,000 per year, combining hourly pay with commission, plus comprehensive benefits and opportunities for advancement.