Automotive Service Receptionist / Cashier

Glendale Chrysler Jeep Dodge Ram (St. Louis); Glendale (MO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Career advancement

Training and development

Team-oriented environment

Rotating four-day workweek

Job summary

Glendale Chrysler Jeep Dodge Ram in Glendale, MO, is hiring an Automotive Service Receptionist / Cashier to join the Service Administrative Team. The role blends customer service with payment processing, appointment coordination, and essential admin support.

The position features a rotating 4-day work week, 40 hours per week, and shift hours from 7:00 AM to 6:00 PM with a one-hour lunch; some Saturdays may be required.

Qualifications

• Experience in customer service, retail, banking, hospitality, reception, or office administration is a plus!
• Previous automotive dealership experience is helpful but not required.

Responsibilities

• Welcome and assist service customers, provide a friendly, professional experience.
• Process cash, check, and credit card transactions, issue receipts, and provide refunds as needed.
• Finalize and close repair orders, verify customer signatures, and maintain records.
• Answer phones, schedule service appointments, and assist customers with inquiries.
• Respond to customer emails, text messages, and online chats promptly and professionally.
• Balance payments and prepare accurate end-of-day deposits.
• Work closely with Service Advisors, managers, and team members to keep daily operations running smoothly.
• Scan and organize documents, maintain records, and assist with receptionist/admin tasks.

Skills

Customer service

Communication

Organization

Basic computer skills

Driver's license

Job description

Glendale Chrysler Jeep Dodge Ram | Glendale, MO

Full-Time | 40 Hours Per Week | Rotating 4-Day Workweek

Join Our Team at Glendale Chrysler Jeep Dodge Ram!

Are you friendly, organized, and passionate about providing great customer service? Glendale Chrysler Jeep Dodge Ram is looking for a dependable and enthusiastic Automotive Service Receptionist / Cashier to join our Service Administrative Team!

This is more than a traditional cashier position! You'll play an important role in helping our service department run smoothly, assisting customers, processing payments, coordinating appointments, and providing administrative support.

No automotive dealership experience? No problem! If you have excellent customer service skills, enjoy working with people, and are comfortable using computers, we encourage you to apply!

A Schedule That Gives You More Time Off!

We offer a rotating 4-day work week, allowing you to work 40 hours in four 10-hour shifts.

• Full-time position — 40 hours per week
• Rotating four-day schedule
• Shift hours: 7:00 AM – 6:00 PM, including a one-hour lunch
• Some Saturdays required

What You’ll Do

• Customer Service: Welcome and assist service customers, answer questions, and ensure a friendly, professional experience.
• Payment Processing: Accurately process cash, check, and credit card transactions, issue receipts, and provide approved refunds.
• Service Administration: Finalize and close repair orders, verify customer signatures, and maintain accurate records.
• Phones & Scheduling: Answer and direct incoming calls, schedule service appointments, and assist customers with inquiries.
• Digital Communication: Respond to customer emails, text messages, and online chats promptly and professionally.
• Daily Accounting: Balance payments and prepare accurate end-of-day deposits.
• Team Support: Work closely with Service Advisors, managers, and other team members to keep daily operations running smoothly.
• Office Support: Scan and organize documents, maintain records, and assist with general receptionist and administrative responsibilities.

What We’re Looking For

• Friendly, positive attitude and excellent customer service skills
• Strong communication and organizational abilities
• Basic computer and office equipment skills
• Ability to multitask and remain organized in a busy environment
• Strong attention to detail, especially when processing payments
• Dependable, professional, and team-oriented approach
• Valid driver’s license
• Ability to complete required pre-employment background screening and drug testing

Experience in customer service, retail, banking, hospitality, reception, or office administration is a plus!

Previous automotive dealership experience is helpful but not required.

Why You’ll Love Working at Glendale!

At Glendale Chrysler Jeep Dodge Ram, we believe our employees are the foundation of our success.

We’re a family-owned dealership with a strong commitment to teamwork, employee appreciation, and creating opportunities for our team members to grow.

Our benefits and perks include:

• Competitive hourly pay
• Medical, dental, and vision insurance
• Employee discounts on vehicle purchases
• Discounts on automotive parts and service
• Opportunities for career advancement
• Training and professional development
• A supportive, team-oriented environment
• Rotating four-day workweek

Already working at another dealership? Apply with confidence. Your current employer will not be notified by us.