Automotive Service Receptionist

G502 KGA-FLG, LLC; St. George (VT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Career growth

Culture

Paid Time Off

401k with Company match

Medical, Dental, Vision

Disability, AD&D, Life Insurance

Year-end bonus

Employee discounts

Job summary

Ken Garff St. George Ford is seeking an Automotive Service Receptionist to manage front-desk responsibilities with a focus on customer experience. You will answer phones, greet customers, schedule service visits, and coordinate with the service team to ensure smooth operations.

Ideal candidates have a friendly demeanor, strong communication skills, and prior receptionist experience. Competitive benefits and training are offered as part of a supportive team culture.

Qualifications

• 1 year of receptionist experience preferred
• Must be 18 years or older and authorized to work in the U.S.
• High school diploma or equivalent required
• Valid in-state driver’s license and good driving record per company standards

Responsibilities

• Answer phones professionally within three rings and transfer calls
• Take messages when needed or requested
• Greet and assist walk-in customers with prompt, friendly service
• Provide excellent customer service by listening, identifying needs, and resolving concerns
• Maintain filing and mail distribution; print Dealer Socket letters each morning
• Identify opportunities for process improvements and uphold a professional appearance

Skills

Phone etiquette

Customer service

Office skills

Multitasking

Education

High school diploma or equivalent

Tools

Phone system

CRM software

Job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Ken Garff St. George Ford , a Ken Garff Automotive Dealership, is currently looking for a talented Automotive Service Receptionist that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

• Paid training and real career growth
• Competitive compensation package
• Great people with a great culture
• Paid Time Off and 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here’s what you’ll be doing:

• Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination
• Takes messages from customer when desired person is unable to be reached or at customer request
• Service and Office filing
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
• Identify, recommend, and support opportunities for process improvement
• Always maintain a professional appearance
• Disperse and sort mail each day
• Call customers when license plates come in and keep a license plate log to ensure accuracy
• Make copies when needed, order business cards, and print Dealer Socket letters each morning
• Other duties as assigned

Here’s what you’ll need:

• Previous automotive dealership experience a plus but not required
• 1 year of prior receptionist experience highly preferred
• Must be 18 years or older and be authorized to work in the U.S
• High school diploma or equivalent
• A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer (( We Hear You ))