Automotive Service Porter

Keffer Mazda; Huntersville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Keffer Mazda is seeking an Automotive Service Porter in Huntersville, North Carolina. This full-time role focuses on delivering exceptional customer service while maintaining the cleanliness of the service area. Ideal candidates will possess strong communication skills and a valid driver's license, along with a commitment to providing a positive experience for customers.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

Opportunities for career growth

Qualifications

• Previous customer service experience preferred.
• Knowledge of basic automotive maintenance and repair a plus.
• Must have a valid driver's license with a clean driving record.

Responsibilities

• Greet and welcome customers as they arrive at the service department.
• Maintain the cleanliness of the service department and customer vehicles.
• Provide exceptional customer service and assist with phone calls.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma or equivalent

Job description

Job Summary:
The Automotive Service Porter at Keffer Mazda will be responsible for providing excellent customer service and maintaining the cleanliness of the service department and vehicles at our dealership in Huntersville, North Carolina. This is a full-time, hourly position in the auto industry and will report to the Service Manager. The Automotive Service Porter will play a crucial role in ensuring a positive and efficient experience for our customers.

Compensation & Benefits:
The Automotive Service Porter will receive a competitive hourly wage of $12 to $15, paid biweekly. In addition, our company offers a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and opportunities for career growth and development.

Responsibilities:
- Greet and welcome customers as they arrive at the service department
- Retrieve and park customer vehicles in designated areas
- Keep the service department and waiting areas clean and organized
- Maintain the cleanliness of customer vehicles before, during, and after service appointments
- Transport customers to and from their destinations if necessary
- Assist with answering phone calls and directing customers to the appropriate department or personnel
- Monitor inventory and stock supplies for the service department
- Follow all safety protocols and guidelines while handling customer vehicles
- Adhere to company policies and procedures at all times
- Provide exceptional customer service and strive to exceed customer expectations

Requirements:
- High School Diploma or equivalent
- Previous customer service experience preferred
- Knowledge of basic automotive maintenance and repair a plus
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Must have a valid driver's license with a clean driving record
- Must be able to pass a background check and drug test

EEOC Statement:
Keffer Mazda is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse workplace and encourage individuals from all backgrounds to apply.