Automotive Service Manager — Lead Techs & Drive Growth

bigbrandtire; Santa Barbara (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Commission & overtime

Paid vacation

Medical/dental/vision

401(k) with match

Employee discounts

Career growth

Job summary

Big Brand Tire & Service in Santa Barbara, CA is seeking an Automotive Service Manager to lead our service team, coach technicians and advisors, and deliver exceptional customer experiences every day.

You will bridge between mechanics and customers, explain repairs, recommend services, and drive sales and service targets while maintaining safety, efficiency, and a high-touch, world-class standard. Weekend availability is required.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Open availability, including weekends.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Job description

Big Brand Tire & Service in Santa Barbara, CA is seeking an Automotive Service Manager to lead our service team, coach technicians and advisors, and deliver exceptional customer experiences every day.

You will bridge between mechanics and customers, explain repairs, recommend services, and drive sales and service targets while maintaining safety, efficiency, and a high-touch, world-class standard. Weekend availability is required.