Service Manager: Lead Auto Techs & Sales

bigbrandtire; Los Angeles (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Commission & overtime

Paid vacation

Medical insurances

401(k) match

Employee discounts

ASE reimbursement

Career growth path

Job summary

Big Brand Tire & Service in Los Angeles is seeking an Automotive Service Manager to lead the service team, train and coach technicians and service advisors, and ensure outstanding customer experiences.

You will bridge the gap between mechanics and customers, drive sales by recommending services and maintaining high performance, while partnering with the Store Manager on daily operations and compliance. Weekend availability is required.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Open availability, including weekends.
• Valid driver’s license and ability to lift 70 lbs.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Team leadership

Service sales

Communication

Problem solving

Self-starter

Weekend availability

Job description

Big Brand Tire & Service in Los Angeles is seeking an Automotive Service Manager to lead the service team, train and coach technicians and service advisors, and ensure outstanding customer experiences.

You will bridge the gap between mechanics and customers, drive sales by recommending services and maintaining high performance, while partnering with the Store Manager on daily operations and compliance. Weekend availability is required.