Automotive Service Manager — Lead a High-Performance Team

Big Brand Tire & Service; Pomona (CA); On-site; USD 3,444,000 - 5,510,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is hiring an Automotive Service Manager to lead the service team, coach technicians and advisors, and drive sales while maintaining service quality. You will bridge communication between mechanics and customers, explain repairs, and recommend services to close sales confidently.

The role requires leadership in a fast-paced shop, a valid driver's license, and the ability to lift 70 lbs. Weekend availability and a results-driven mindset are essential.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Service sales

Team leadership

Communication

Problem solving

Valid driver’s license

Weekend availability

Job description

Big Brand Tire & Service is hiring an Automotive Service Manager to lead the service team, coach technicians and advisors, and drive sales while maintaining service quality. You will bridge communication between mechanics and customers, explain repairs, and recommend services to close sales confidently.

The role requires leadership in a fast-paced shop, a valid driver's license, and the ability to lift 70 lbs. Weekend availability and a results-driven mindset are essential.