Automotive Service Manager: Lead Tech Team & Service Excellence

Midas International, LLC; San Francisco (CA); Hybrid; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Uncapped Commissions

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Zusammenfassung

Midas is seeking an automotive service manager to lead the service department at our store. You will supervise technicians, manage customer communications, and ensure quality repairs while aligning with our standards and values.

The role requires a minimum of 2 years in store or service management, strong leadership, and the ability to work a flexible retail schedule, including evenings, weekends, and holidays. Join us to grow within a supportive, development-focused team.

Qualifikationen

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Strong communication skills.
• Leadership ability.
• Team-building skills.
• Able to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Aufgaben

• Manage and direct all automotive and general service technicians in the shop.
• Deliver exceptional customer service and consult customers.
• Provide pricing estimates and promote service specials.
• Oversee complete vehicle inspections and prepare repair orders.
• Lead, train, and develop team while aligning with company values.
• Maintain inventory counts and ensure shop cleanliness.
• Oversee inspections, diagnosing and repair of vehicles.
• Supervise up to ten employees.

Kenntnisse

Customer service

Leadership

Communication skills

Team building

General automotive knowledge

Flexibility

Jobbeschreibung

Benefits:

• Uncapped Commissions
• Health insurance
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license