Automotive Service Manager: Lead Tech Team & Career Growth

Tire Discounters, Inc.; Pulaski (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Career growth

Company training

Competitive pay

Benefits package

Job summary

Tire Discounters is seeking a Service Manager in Pulaski, VA to lead a team of service and tire technicians, ensuring high-quality work and outstanding customer satisfaction. You will coach staff, oversee bay workflow, and maintain safety and service standards.

Responsibilities include hiring support, clear shop-to-customer communication, and driving teamwork to achieve store goals. A strong leader with automotive service experience is ideal.

Qualifications

• Experience in automotive service/repair is required or certifications preferred.
• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.

Responsibilities

• Lead and coach technicians, manage performance, and assist with hiring.
• Oversee service bay workflow and communicate wait times to sales staff.
• Ensure clear communication between the shop and customers.
• Promote safety and meet quality and service standards.
• Drive customer satisfaction and teamwork.

Skills

Leadership

Communication

Multitasking

Customer service

Team coaching

Automotive service

Availability on Saturdays

Job description

Tire Discounters is seeking a Service Manager in Pulaski, VA to lead a team of service and tire technicians, ensuring high-quality work and outstanding customer satisfaction. You will coach staff, oversee bay workflow, and maintain safety and service standards.

Responsibilities include hiring support, clear shop-to-customer communication, and driving teamwork to achieve store goals. A strong leader with automotive service experience is ideal.