Automotive Service Manager - Lead Team to Service Excellence

Griffith Ford San Marcos; San Marcos (TX); Vor Ort; USD 89.000 - 167.000; Vollzeit

Benefits dieser Stelle

Health and dental insurance

Paid time off

Career growth opportunities

Holiday benefits

Zusammenfassung

Griffith Ford San Marcos is seeking a dedicated Service Manager to lead the daily operations of our service department in San Marcos, TX. You will work with technicians, advisors, and customers to optimize scheduling, ensure quality, and drive service excellence.

The ideal candidate has proven service-management experience in automotive retail, strong leadership, and excellent communication skills. We offer a competitive monthly salary, health and dental insurance, PTO, and opportunities for

Qualifikationen

• Proven experience in a service management role, automotive preferred.
• Strong leadership and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities and work under pressure.
• Exceptional customer service and communication skills.
• Knowledge of automotive service procedures and standards preferred.
• Proficiency with dealership management systems is a plus.

Aufgaben

• Lead and coordinate service department staff, technicians and advisors.
• Deliver prompt, professional service to maintain customer satisfaction.
• Monitor workflow and optimize resource use while upholding quality.
• Resolve customer complaints quickly and effectively.
• Maintain accurate service records, oversee billing and invoicing.
• Train and develop staff to enhance skills and teamwork.
• Collaborate with other departments to improve dealership operations.

Kenntnisse

Leadership

Customer service

Organizational skills

Problem solving

Communication

Jobbeschreibung

Griffith Ford San Marcos is seeking a dedicated Service Manager to lead the daily operations of our service department in San Marcos, TX. You will work with technicians, advisors, and customers to optimize scheduling, ensure quality, and drive service excellence.

The ideal candidate has proven service-management experience in automotive retail, strong leadership, and excellent communication skills. We offer a competitive monthly salary, health and dental insurance, PTO, and opportunities for