Automotive Service Manager: Lead Team & Ops

Chrysler LLC; Wisconsin; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with company match

Paid time off

Vehicle/service and parts discounts

Job summary

S & L Motors is seeking a dedicated Service Manager just west of Green Bay at Hwy 29/32 to lead the service department. You will oversee daily operations, mentor staff, and ensure top-tier customer satisfaction in a fast-paced environment.

The role requires strong leadership, excellent communication, and experience in automotive service management, with a focus on efficiency and budget management in Pulaski, WI.

Qualifications

• Proven experience in automotive service management or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make sound business decisions.
• Knowledge of automotive service procedures and standards.
• Proficient in using service management software and tools.
• Chrysler, Dodge, Jeep, Ram experience is favorable.

Responsibilities

• Manage daily operations of the service department, ensuring smooth workflow and efficient use of resources.
• Supervise, train, and mentor service staff to maintain high performance and quality standards.
• Coordinate with other departments to optimize customer experience and resolve any service issues.
• Monitor service metrics and implement improvements to enhance productivity and customer satisfaction.
• Manage customer relations, addressing concerns promptly and professionally.
• Ensure compliance with company policies, safety regulations, and industry standards.
• Prepare and manage the department budget and financial reports.

Skills

Leadership

Customer service

Data analysis

Service procedures knowledge

Service management software

Team management

Chrysler/Dodge/Jeep/Ram experience

Job description

S & L Motors is seeking a dedicated Service Manager just west of Green Bay at Hwy 29/32 to lead the service department. You will oversee daily operations, mentor staff, and ensure top-tier customer satisfaction in a fast-paced environment.

The role requires strong leadership, excellent communication, and experience in automotive service management, with a focus on efficiency and budget management in Pulaski, WI.