Automotive Service Manager: Lead Team, Grow with Us

bigbrandtire; Rosemead (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

OT opportunities

Health, dental, vision

401(k) with company match

Employee discounts

ASE reimbursement

Job summary

American Tire Depot is seeking an Automotive Service Manager to lead the service team, coach technicians and advisors, and ensure exceptional customer experiences. This role focuses on growing service sales while maintaining high-quality repairs in a fast-paced environment.

Candidates should have 1–3 years in service management, strong communication, and the ability to work weekends. Join a performance-driven team that values speed, accuracy, and customer satisfaction.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Service management

Sales leadership

Team leadership

Customer service

Communication

Job description

American Tire Depot is seeking an Automotive Service Manager to lead the service team, coach technicians and advisors, and ensure exceptional customer experiences. This role focuses on growing service sales while maintaining high-quality repairs in a fast-paced environment.

Candidates should have 1–3 years in service management, strong communication, and the ability to work weekends. Join a performance-driven team that values speed, accuracy, and customer satisfaction.