Auto Service Manager: Lead Team, Drive Service & Sales

American Tire Depot; Hawthorne (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Commission & OT

Paid vacation

Insurance: medical, dental, vision

401(k) company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

American Tire Depot is seeking a Service Manager to lead our service team, bridge the gap between mechanics and customers, and drive sales and service excellence. The role emphasizes coaching, scheduling, and maintaining safety standards in a fast-paced setting.

Ideal candidates will have 1–3 years of experience in automotive service management or related leadership, with strong communication and a customer-first mindset. Weekend availability is a plus as peak business times occur then.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.

Responsibilities

• Lead the service team—train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs and close sales with confidence.
• Drive store performance by hitting and exceeding sales and service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer receives world-class service that builds loyalty.

Skills

Service management

Team leadership

Sales experience

Customer service

Communication

Job description

American Tire Depot is seeking a Service Manager to lead our service team, bridge the gap between mechanics and customers, and drive sales and service excellence. The role emphasizes coaching, scheduling, and maintaining safety standards in a fast-paced setting.

Ideal candidates will have 1–3 years of experience in automotive service management or related leadership, with strong communication and a customer-first mindset. Weekend availability is a plus as peak business times occur then.