Automotive Service Manager — Lead, Sell & Elevate

American Tire Depot; Montebello (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Paid vacation

Benefits package

401(k) with company match

Employee discounts

Career growth

Job summary

American Tire Depot is hiring a Service Manager to lead the service team and bridge the gap between mechanics and customers. You will explain repairs, recommend services, and close sales while driving store performance through sales and service targets.

The role requires 1–3 years in automotive service management or retail repair leadership, a strong background in service sales, and the ability to lead in a fast-paced environment. Weekend availability is expected.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• A self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Service management

Sales leadership

Team leadership

Customer service

Automotive repair knowledge

Job description

American Tire Depot is hiring a Service Manager to lead the service team and bridge the gap between mechanics and customers. You will explain repairs, recommend services, and close sales while driving store performance through sales and service targets.

The role requires 1–3 years in automotive service management or retail repair leadership, a strong background in service sales, and the ability to lead in a fast-paced environment. Weekend availability is expected.