Automotive Service Manager: Lead Techs, Drive Service Sales

Big Brand Tire & Service; Lancaster (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts and referral-bonuse

Job summary

American Tire Depot is seeking an Automotive Service Manager to lead the service team, coach technicians and advisors, and bridge communication between mechanics and customers. You will drive sales, manage daily operations, and ensure safety and efficiency in a fast-paced environment.

Ideal candidates have 1–3 years in automotive service management, strong service-sales background, and a proven ability to lead under high-volume conditions.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast‑paced environment.
• Excellent communication and problem‑solving skills.
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world‑class service that builds loyalty and trust

Skills

Service sales

Team leadership

Communication

Problem solving

Driver’s license

Physical ability

Self-starter

Weekend availability

Job description

American Tire Depot is seeking an Automotive Service Manager to lead the service team, coach technicians and advisors, and bridge communication between mechanics and customers. You will drive sales, manage daily operations, and ensure safety and efficiency in a fast-paced environment.

Ideal candidates have 1–3 years in automotive service management, strong service-sales background, and a proven ability to lead under high-volume conditions.