Automotive Service Manager: Lead Team & Drive Growth

Kamin Science Center; Albuquerque (NM); Híbrido; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Paid holidays

Paid time off

Paid training

Stock awards

Medical insurance

Vision/dental insurance

401k with company match

Pet insurance

Resumo da oferta

Asbury Automotive Group in Albuquerque, NM seeks an Automotive Service Manager to oversee the service department, manage technicians, service advisors, and support staff, and drive operational success. You will forecast goals, manage budgets, and partner with Parts to ensure timely parts turnaround.

The role requires strong customer service skills, the ability to motivate and develop a team, and experience with automotive software (CDK). A proven track record in service management is essential.

Qualificações

• Proven track record in automotive service management.
• Experience leading service teams and improving CSI.
• Strong customer service and communication skills.

Responsabilidades

• Oversee the service department operations and staff.
• Forecast goals and budgets for the department.
• Coordinate with Parts and Shop Foreman to ensure timely service.
• Lead department meetings and manage employee development.
• Recruit technicians in partnership with technical schools.
• Handle customer complaints and drive service excellence.

Conhecimentos

People management

Customer service

Scheduling

Budgeting

Team leadership

CDK software

Ferramentas

CDK

Descrição da oferta de emprego

Asbury Automotive Group in Albuquerque, NM seeks an Automotive Service Manager to oversee the service department, manage technicians, service advisors, and support staff, and drive operational success. You will forecast goals, manage budgets, and partner with Parts to ensure timely parts turnaround.

The role requires strong customer service skills, the ability to motivate and develop a team, and experience with automotive software (CDK). A proven track record in service management is essential.