Automotive Service Manager — Lead Growth & CSI

Sweeping Corporation of America; Massachusetts; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock awards

Job summary

Sweeping Corporation of America is seeking an Automotive Service Manager to lead the Kentucky service department, overseeing technicians, service advisors, and support staff to deliver high-quality, efficient vehicle service. You will drive profitability and ensure a safe, customer-focused operation.

The role requires 3+ years in automotive service management, strong customer service skills, and experience with CDK or similar software.

Qualifications

• 3+ years as an automotive Service Writer/Assistant Manager.
• Experience leading a service department in a fast-paced shop.
• Ability to pass pre-employment background and drug screening.
• Strong focus on growth of fixed operations and CSI.

Responsibilities

• Oversee the service department and drive operational success.
• Manage employee schedules and pay plans.
• Forecast goals and objectives for the department.
• Coordinate with Parts Manager for timely parts turnaround.
• Work with shop foreman to ensure timely vehicle service.
• Prepare annual operating budget for the service department.
• Maintain gross profit and technician proficiency per standards.
• Mentor and develop team members and manage customer communications.

Skills

Team leadership

Customer service

Technical aptitude

CDK experience

Tools

CDK Software

Job description

Sweeping Corporation of America is seeking an Automotive Service Manager to lead the Kentucky service department, overseeing technicians, service advisors, and support staff to deliver high-quality, efficient vehicle service. You will drive profitability and ensure a safe, customer-focused operation.

The role requires 3+ years in automotive service management, strong customer service skills, and experience with CDK or similar software.