Automotive Service Manager — Lead & Elevate the Shop

Chris Auffenberg Auto Group; Carbondale (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunities for professional growth

Comprehensive health and wellness benefits

Employee discounts on services and vehicles

Job summary

Chris Auffenberg Auto Group in Carbondale is seeking an experienced Service Manager to lead a well-established service department. This rare opportunity comes after the current manager's retirement, offering a chance to join a stable dealership with a loyal customer base.

The ideal candidate will manage day-to-day operations, supervise staff, and ensure excellence in customer service. With competitive compensation and opportunities for growth, this role is suited for a leader committed to delivering outstanding service.

Qualifications

• Proven experience in automotive service management or a related field.
• Strong leadership and interpersonal skills with the ability to motivate and manage a team effectively.
• Excellent organizational and problem-solving abilities.
• Customer-focused with exceptional communication skills.

Responsibilities

• Manage the day-to-day activities of the service department.
• Supervise, train, and motivate service advisors and technicians.
• Coordinate with parts and sales departments for customer needs.
• Maintain accurate records and reports.
• Address customer concerns professionally.

Skills

Leadership skills

Customer service

Organizational skills

Problem-solving

Communication skills

Tools

Automotive service software

Job description

Chris Auffenberg Auto Group in Carbondale is seeking an experienced Service Manager to lead a well-established service department. This rare opportunity comes after the current manager's retirement, offering a chance to join a stable dealership with a loyal customer base.

The ideal candidate will manage day-to-day operations, supervise staff, and ensure excellence in customer service. With competitive compensation and opportunities for growth, this role is suited for a leader committed to delivering outstanding service.