Automotive Assistant Manager — Lead, Sell, Grow

Big Brand Tire & Service; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

401(k) with company match

ASE reimbursement

Employee discounts

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking an Automotive Assistant Manager to lead front-line service delivery in a fast-paced shop. You will open/close operations, coach advisors and technicians, build estimates, explain work clearly, and close sales with confidence while maintaining a safe, efficient workspace.

This role emphasizes guest experience, inventory and scheduling, KPI tracking, OSHA/EHS compliance, and running the business when the Store Manager is away.

Qualifications

• 1–3 years of automotive service management or retail repair leadership
• Strong service sales background (tires, brakes, maintenance)
• Proven ability to lead a high‑volume, fast‑paced team
• Excellent communication and problem‑solving skills
• Valid driver’s license; ability to lift 70 lbs
• Open availability, including weekends

Responsibilities

• Lead from the front: open/close, set daily plan, keep shop safe and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales
• Bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins
• Run the business: inventory, ordering, cash handling, scheduling, KPI tracking
• Cover the deck when Store Manager is out; model elite standards on every shift

Skills

Automotive service management

Sales and service

Team leadership

Communication

OSHA/EHS compliance

Job description

Big Brand Tire & Service is seeking an Automotive Assistant Manager to lead front-line service delivery in a fast-paced shop. You will open/close operations, coach advisors and technicians, build estimates, explain work clearly, and close sales with confidence while maintaining a safe, efficient workspace.

This role emphasizes guest experience, inventory and scheduling, KPI tracking, OSHA/EHS compliance, and running the business when the Store Manager is away.