Automotive Service Manager — Lead a High-Performance Team

Jack Madden Ford Sales Inc; Franklin (MA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

401(k) plan with company matching

Paid time off and holiday pay

Opportunities for professional growth

Job summary

Jack Madden Ford Sales Inc is looking for an experienced Automotive Service Manager to lead their operations in Franklin, MA. This family-owned dealership prioritizes high performance and customer satisfaction.

The successful candidate will manage a team of technicians, oversee daily operations, and maintain quality standards while driving positive customer experiences.

In addition to competitive pay, the role offers comprehensive benefits and opportunities for professional growth in a supportive work environment.

Qualifications

• Proven experience as an Automotive Service Manager or similar role.
• Ability to manage budgets and performance metrics is essential.
• Valid driver's license and knowledge of local automotive regulations.

Responsibilities

• Manage daily service department operations for high customer satisfaction.
• Supervise and train service technicians and support staff.
• Coordinate service schedules and maintain inventory levels.

Skills

Strong leadership and team management skills

Excellent customer service and communication abilities

Knowledge of automotive repair procedures and diagnostic systems

Ability to manage budgets, schedules, and performance metrics

Familiarity with dealership management software and related tools

Tools

Dealership management software

Job description

Jack Madden Ford Sales Inc is looking for an experienced Automotive Service Manager to lead their operations in Franklin, MA. This family-owned dealership prioritizes high performance and customer satisfaction.

The successful candidate will manage a team of technicians, oversee daily operations, and maintain quality standards while driving positive customer experiences.

In addition to competitive pay, the role offers comprehensive benefits and opportunities for professional growth in a supportive work environment.