Automotive Service Manager: Lead a High-Performance Shop

Midas - Touch of Gold; Fort Wayne (IN); Vor Ort; USD 65.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Vision Insurance

Dental Insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Training & development

Zusammenfassung

Midas - Touch of Gold in Fort Wayne, IN is seeking a top-performing automotive service manager with a proven track record. You will lead technicians and staff, drive sales, and deliver exceptional customer service while managing shop operations and growth.

We offer a competitive salary with an uncapped bonus structure and comprehensive benefits. This is an on-site, week-to-week management role focused on customer satisfaction and operational excellence.

Qualifikationen

• Minimum 5 years of retail store manager experience.
• Automotive Service Writing experience.
• Excellent customer service disposition.
• Great communication and leadership skills.

Aufgaben

• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Kenntnisse

Customer service

Leadership

Communication

Tools

Office software

Jobbeschreibung

Midas - Touch of Gold in Fort Wayne, IN is seeking a top-performing automotive service manager with a proven track record. You will lead technicians and staff, drive sales, and deliver exceptional customer service while managing shop operations and growth.

We offer a competitive salary with an uncapped bonus structure and comprehensive benefits. This is an on-site, week-to-week management role focused on customer satisfaction and operational excellence.