Automotive Service Manager & Customer Experience Leader

Meineke Car Care Centers, Inc.; Las Vegas (NV); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Meineke Car Care Centers, Inc. is looking for a dedicated Service Advisor to join our team in Las Vegas, Nevada. The ideal candidate will have excellent communication and customer relationship skills, along with previous management experience. You will manage a team, oversee operations, and ensure customer satisfaction.

Responsibilities include addressing customer inquiries, mentoring service professionals, and managing service department documentation. A high school diploma is required, with a preference for candidates holding a bachelor's degree.

Qualifications

• Minimum two years of experience as an automotive service writer or service advisor required.
• Valid state-issued driver’s license with a clean driving record required.
• Deep understanding of automotive technology, duties, and services essential.

Responsibilities

• Manage a team of automotive service professionals for high customer satisfaction.
• Ensure timely completion of repairs and maintenance tasks.
• Mentor employees on improving sales and customer service.

Skills

Communication skills

Customer relationship skills

Service writer capabilities

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Meineke Car Care Centers, Inc. is looking for a dedicated Service Advisor to join our team in Las Vegas, Nevada. The ideal candidate will have excellent communication and customer relationship skills, along with previous management experience. You will manage a team, oversee operations, and ensure customer satisfaction.

Responsibilities include addressing customer inquiries, mentoring service professionals, and managing service department documentation. A high school diploma is required, with a preference for candidates holding a bachelor's degree.