Automotive Service Manager - Bench

GreatWater 360 Auto Care; Holland (MI); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Disability insurance

Life & AD&D coverage

401(k) with company match after 90days

PTO & Holidays

Job summary

GreatWater 360 Auto Care is seeking an Automotive Service Manager for the Holland, MI area to lead operations across multiple shops in the district. This bench role prepares you to become a Service Manager of your own shop, with a focus on service quality, safety, and strong customer relationships.

The position offers a base pay of $63,000–$77,000 per year plus monthly and quarterly incentives, a full benefits package from day one, and a schedule Monday to Friday, with travel to partner shops as

Qualifications

• High school diploma or GED required.
• 2+ years of automotive shop management experience.
• 1+ year of service advisor experience or proven sales ability.
• Valid driver's license with satisfactory MVR.
• Ability to travel and support multiple shops within the district.
• Strong leadership, coaching, and performance management skills.

Responsibilities

• Support and lead operations across multiple shops within the district.
• Uphold service, safety, and performance standards.
• Build trust-driven customer relationships.
• Coach, train, and develop service advisors and shop teams.
• Manage shop performance with P&L and KPIs.
• Prepare to transition into your own shop as a Service Manager.

Skills

Leadership

Customer relations

Coaching & development

P&L & KPIs

Team management

Travel required

People management

Education

High school diploma or GED

Job description

Description

Automotive Service Manager

Shop Name: Dykstras Auto - Holland, a GreatWater 360 Auto Care

Location: 2611 120th Ave, Holland, MI 49424

Schedule: M-F: 7:30AM-5:30 PM EST

District Support Area: Elk Grove Village, IL

EARN: $63,000 – $77,000 base pay - PLUS Monthly & Quarterly Incentives

GreatWater 360 Auto Care is looking for a Bench Automotive Service Manager with a strong work ethic, a great attitude, and a passion for leadership.

This is a bench role designed to support multiple shops in the district while preparing you to step into your own Service Manager role within a few months.

We're planning ahead for growth—and we want leaders trained, ready, and aligned with our values before they take the wheel of their own shop.

If you're an experienced automotive service manager who is:

…this opportunity was built for you.

What You'll Do

• Support and lead operations across multiple shops within the district
• Step in where needed to uphold service, safety, and performance standards
• Build trust-driven customer relationships
• Coach, train, and develop service advisors and shop teams
• Manage shop performance with a strong understanding of P& L and KPIs
• Lead by example—professionalism, accountability, and culture matter here
• Prepare to transition into your own shop as a Service Manager

Here's What We Promise Our Service Managers

Full Benefits Package – Available Day 1

• Medical (2 plan options)
• Dental & Vision
• Short & Long-Term Disability
• $25,000 Basic Life & AD&D – 100% Employer Paid
• 401(k) with Match after 90 days
• 1 Week Paid Paternal Leave
• 80 Hours of Front-Loaded PTO / Year
• 6 Paid Holidays
• No weekends – our shops are closed!
• Training & Career Advancement

We invest heavily in personal growth and continuing education. You'll receive both onsite and offsite training designed to grow your leadership skills, increase your industry value, and prepare you for long-term success.

Why GreatWater?

We believe in doing the right thing—for our teammates, our customers, and our communities. We operate safe, professional shops where people are respected, developed, and supported. If you're looking for a place where leadership matters and growth is real, you'll feel at home here.

Requirements

Who We're Looking For

• Ability to travel and support multi shops within the district.
• High school diploma or GED required
• Valid driver's license with satisfactory MVR
• 2+ years of automotive shop management experience
• 1+ year of service advisor experience or strong demonstrated sales ability
• Self-aware, servant leader with experience managing people, including:
• Interviewing, hiring, training, coaching, and performance management
• Conducting reviews, corrective actions, investigations, and terminations when needed
• Proven ability to motivate teams, problem-solve, and take initiative
• Comfortable interpreting financials, discounts, percentages, and performance metrics
• Experience managing a P& L and understanding how line-item decisions impact results