Automotive Service Manager - Bench

GreatWater 360 Auto Care; Rockford (IL); Hybride; USD 63 000 - 77 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental & Vision

Short & Long-Term Disability

Life & AD&D – Employer Paid

401(k) with Match

Paternal leave

PTO / Year

Paid holidays

No weekends

Training & Career Advancement

Résumé du poste

GreatWater 360 Auto Care in Rockford, IL is seeking an experienced Automotive Service Manager to support multiple shops within the district. This bench role prepares you to step into your own Service Manager position as you lead teams, uphold standards, and build trust with customers.

You will coach service advisors, manage operations with a solid understanding of P&L and KPIs, and travel across the district as needed.

Qualifications

• 2+ years of automotive shop management experience.
• 1+ year of service advisor experience or strong sales ability.
• Valid driver’s license with satisfactory MVR.
• Ability to travel and support multiple shops in the district.

Responsabilités

• Support and lead operations across multiple shops within the district.
• Step in where needed to uphold service, safety, and performance standards.
• Build trust-driven customer relationships.
• Coach, train, and develop service advisors and shop teams.
• Manage shop performance with a strong understanding of P&L and KPIs.
• Lead by example—professionalism, accountability, and culture matter here.
• Prepare to transition into your own shop as a Service Manager.

Connaissances

Service leadership

People management

Customer relationships

Coaching & development

P&L understanding

KPIs tracking

Multi-shop coordination

Formation

High school diploma or GED

Description du poste

Description

Automotive Service Manager - GreatWater 360 Auto Care

District Support Area: 6765 Mill Rd, Rockford, IL 61108

Schedule: M-F: 7:30AM-5:00PM CST

EARN: $63,000 – $77,000 base pay - PLUS Monthly & Quarterly Incentives

GreatWater 360 Auto Care is looking for a Bench Automotive Service Manager with a strong work ethic, a great attitude, and a passion for leadership.

This is a bench role designed to support multiple shops in the district while preparing you to step into your own Service Manager role within a few months.

We’re planning ahead for growth—and we want leaders trained, ready, and aligned with our values before they take the wheel of their own shop.

If you’re an experienced automotive service manager who is:

• A keeper of values
• A maintainer of standards
• The leader people naturally follow

…this opportunity was built for you.

What You’ll Do

• Support and lead operations across multiple shops within the district
• Step in where needed to uphold service, safety, and performance standards
• Build trust-driven customer relationships
• Coach, train, and develop service advisors and shop teams
• Manage shop performance with a strong understanding of P&L and KPIs
• Lead by example—professionalism, accountability, and culture matter here
• Prepare to transition into your own shop as a Service Manager

Here’s What We Promise Our Service Managers

Full Benefits Package – Available Day 1

• Medical (2 plan options)
• Dental & Vision
• Short & Long-Term Disability
• $25,000 Basic Life & AD&D – 100% Employer Paid
• 401(k) with Match after 90 days
• 1 Week Paid Paternal Leave
• 80 Hours of Front-Loaded PTO / Year
• 6 Paid Holidays
• No weekends – our shops are closed!
• Training & Career Advancement

We invest heavily in personal growth and continuing education. You’ll receive both onsite and offsite training designed to grow your leadership skills, increase your industry value, and prepare you for long-term success.

Why GreatWater?

We believe in doing the right thing—for our teammates, our customers, and our communities. We operate safe, professional shops where people are respected, developed, and supported. If you’re looking for a place where leadership matters and growth is real, you’ll feel at home here.

Requirements

Who We’re Looking For

• Ability to travel and support multi shops within the district.
• High school diploma or GED required
• Valid driver’s license with satisfactory MVR
• 2+ years of automotive shop management experience
• 1+ year of service advisor experience or strong demonstrated sales ability
• Self-aware, servant leader with experience managing people, including:
• Interviewing, hiring, training, coaching, and performance management
• Conducting reviews, corrective actions, investigations, and terminations when needed
• Proven ability to motivate teams, problem-solve, and take initiative
• Comfortable interpreting financials, discounts, percentages, and performance metrics
• Experience managing a P&L and understanding how line-item decisions impact results