Automotive Service Manager

Midas; Woodbridge (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading automotive service retailer is seeking an Automotive Service Manager in Woodbridge, VA. The role involves managing a team of technicians, ensuring high-quality service delivery, and maintaining compliance with company policies. Ideal candidates should possess strong leadership qualities and a commitment to customer satisfaction.

Qualifications

• Experience in managing automotive service teams.
• Strong customer service skills.

Responsibilities

• Supervise repair and maintenance quality.
• Assess skills of applicants for auto repair positions.
• Explain service recommendations to customers.

Job description

Automotive Service Manager

The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.

This position ensures compliance to all company policies and procedures for automotive services.

Responsibilities include:

• Assess the skills and abilities of applicants for auto repair positions
• Explain service recommendations and options to customers
• Supervise repair and maintenance quality
• Pitch in when there is a staffing shortage