Automotive Service Manager

Midasbrampton; Tacoma (WA); On-site; USD 60,000 - 75,000; Full time

Job summary

Midas is seeking an Automotive Service Manager to oversee service department activities, ensuring exceptional customer service and managing a team of technicians. This full-time position offers opportunities for growth within a leading automotive service provider.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge required.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and follow up with customers.
• Oversee complete vehicle inspections and make recommendations.

Skills

Customer Service

Communication

Leadership

Team Building

Job description

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At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop, including:
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Join Our Team

As one of the largest destinations for automotive services, Midas is leading the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

Additional Details

• Industry: Automotive
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Motor Vehicle Manufacturing

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